Terms & Conditions

Last Updated: 12 February 2025

Welcome to Orience Beauty! Before you start exploring and shopping on our website, please take a moment to read and understand our Terms and Conditions. By using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. General Information:

a. Orience Beauty is owned and operated by Orience.

b. Our website provides an online platform for the sale of skincare products.

2. Ordering and Payment:

a. By placing an order on our website, you confirm that you are at least 18 years old.

b. All orders are subject to availability and acceptance by Orience.

c. Payment can be made using the available payment methods on our website.

d. Prices are displayed in euros and are inclusive of applicable taxes.

3. Product Information:

We strive to provide accurate product information, including ingredients and usage instructions. However, we do not guarantee the accuracy, completeness, or reliability of any product information.

4. Shipping and Delivery:

a. Shipping costs and estimated delivery times are provided during the checkout process.

b. We are not responsible for any delays or issues caused by the shipping carrier.

5. Returns and Refunds: 

Please refer to our separate "Returns and Refunds Policy" for detailed information on the process and conditions for returns and refunds.

6. Privacy and Security: 

We take your privacy seriously. Please review our "Privacy Policy" to understand how we collect, use, and safeguard your personal information.

7. User Account:

You may be required to create a user account to make a purchase. Keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access.

8. Intellectual Property:

All content on our website, including text, graphics, logos, and images, is the property of Orience and is protected by copyright laws.

9. Limitation of Liability:

Orience will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website.

10. Governing Law: 

These terms and conditions are governed by the laws of Belgium.

11. Changes to Terms: 

We reserve the right to update and modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.

By using our website, you agree to regularly review these terms and conditions for any updates.

If you have any questions or concerns, please contact our customer service at info@shop-orience.com

Thank you for shopping with Orience Beauty!